Grievance Redressal Cell

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Objectives

The objectives of Students Grievance Cell include the following:

  • To support, those students who have been deprived of the services offered by the College, for which he/she is entitled.
  • To make officials of the College responsive, accountable and courteous in dealing with the students.
  • To ensure effective solution to the student’s grievances with an impartial and fair approach.

Scope

The grievance procedure is a machinery to sort out the issues between student and college. It is a means by which a student who believe that, he / she has been treated unfairly with respect to his / her academic / administrative affairs or is convinced to be discriminated is redressed. It is a device to settle a problem. It enables to express feelings by initiating and pursuing the grievance procedure in accordance with the rules and regulations of the college.

It involves a process of investigation in which ‘Student’s Grievance Cell’ enquires and analyses the nature and pattern of the grievances in a strictly confidential manner. Matters are disclosed to only those, who have a legitimate role in resolving the matter. Emphasis on procedural fairness has been given with a view to “the right to be heard and right to be treated without bias”.

Grievance Redressal Cell (Academic Year 2019-20)